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Introduction
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Chapter Objectives
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Key Terms
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Study of the Code of Ethics (Part 1 of 2)
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Need for the Code of Ethics
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Membership in NAR
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Uniqueness of the Code of Ethics (Part 1 of 2)
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Uniqueness of the Code of Ethics (2 of 2)
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Overview of the Code of Ethics
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Preamble (Part 1 of 2)
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Preamble (Part 2 of 2)
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Articles of Standards of Practice ( Part 1 of 2)
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Articles of Standards of Practice (Part 2 of 2)
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Duties to Clients and Customers (Part 1 of 2)
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Duties to Clients and Customers (Part 2 of 2)
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Duties to the Public
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Duties to Realtors
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Referencing Articles in Ethics Complaints (Part 1 of 2)
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Referencing Articles in Ethics Complaints (Part 2 of 2)
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Case Interpretations (Part 1 of 2)
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Case Interpretations (Part 2 of 2)
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Why Study Enforcement
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Primary Enforcement Issues
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Local Enforcement (Part 1 of 3)
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Local Enforcement (Part 2 of 3)
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Local Enforcement (Part 3 of 3)
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Parties to an Ethics Complaint
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Parties to Arbitration
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Ethics Complaints and Arbitration Requests
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How Complaints are Handled
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Grievance Committee
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Professional Standards Committee
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Board of Directors
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Ethics Examples (Part 1 of 2)
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Ethics Examples (Part 2 of 2)
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Arbitration Examples (Part 1 of 2)
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Arbitration Examples (Part 2 of 2)
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The Arbitration Process
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Mandatory Arbitration
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Voluntary Arbitration (Part 1 of 2)
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Voluntary Arbitration (Part 2 of 2)
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Mediation (Part 1 of 2)
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Mediation (Part 2 of 2)
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Conclusion (Part 1 of 2)
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Conclusion (Part 2 of 2)
The Professional Standards Committee hears complaints passed on by the Grievance Committee. Numerous safeguards are in place to ensure a fair hearing and due process. Both the complainant and the respondent are given the opportunity to present their case, including cross-examination of each other and any witnesses.