Back to Course
New Agent Ethics Training
0% Complete
0/0 Steps
-
Introduction
-
Chapter Objectives
-
Key Terms
-
Study of the Code of Ethics (Part 1 of 2)
-
Need for the Code of Ethics
-
Membership in NAR
-
Uniqueness of the Code of Ethics (Part 1 of 2)
-
Uniqueness of the Code of Ethics (2 of 2)
-
Overview of the Code of Ethics
-
Preamble (Part 1 of 2)
-
Preamble (Part 2 of 2)
-
Articles of Standards of Practice ( Part 1 of 2)
-
Articles of Standards of Practice (Part 2 of 2)
-
Duties to Clients and Customers (Part 1 of 2)
-
Duties to Clients and Customers (Part 2 of 2)
-
Duties to the Public
-
Duties to Realtors
-
Referencing Articles in Ethics Complaints (Part 1 of 2)
-
Referencing Articles in Ethics Complaints (Part 2 of 2)
-
Case Interpretations (Part 1 of 2)
-
Case Interpretations (Part 2 of 2)
-
Why Study Enforcement
-
Primary Enforcement Issues
-
Local Enforcement (Part 1 of 3)
-
Local Enforcement (Part 2 of 3)
-
Local Enforcement (Part 3 of 3)
-
Parties to an Ethics Complaint
-
Parties to Arbitration
-
Ethics Complaints and Arbitration Requests
-
How Complaints are Handled
-
Grievance Committee
-
Professional Standards Committee
-
Board of Directors
-
Ethics Examples (Part 1 of 2)
-
Ethics Examples (Part 2 of 2)
-
Arbitration Examples (Part 1 of 2)
-
Arbitration Examples (Part 2 of 2)
-
The Arbitration Process
-
Mandatory Arbitration
-
Voluntary Arbitration (Part 1 of 2)
-
Voluntary Arbitration (Part 2 of 2)
-
Mediation (Part 1 of 2)
-
Mediation (Part 2 of 2)
-
Conclusion (Part 1 of 2)
-
Conclusion (Part 2 of 2)
Articles 10-14 are defined as “Duties to the Public” and are summarized as follows:
- Article 10 – Do not discriminate; offer equal professional services to all.
- Article 11 – Service REALTORS providers should meet the standards of practice and competence of the real estate discipline involved.
- Article 12 – Be truthful in communications; present a true picture.
- Article 13 – Do not practice law.
- Article 14 – Cooperate with the local association in any ethics proceeding.